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378bd FAQ —
Answers to All Your Questions
All in one place

Whether you're new to 378bd or a returning member, this FAQ page has clear, straightforward answers to everything you need to know — account setup, payment methods, bonuses, betting rules, fish games, and more. Questions are organized by category so you can find what you need in seconds.

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FAQ Guide

378bd FAQ — Complete Q&A Guide

Whether you're new to 378bd or a long-time member, questions come up. How do you create an account? Which payment methods are supported? How do you claim a bonus? How do you play fish games? This 378bd FAQ page answers all of that in plain language. Questions are organized by category, so finding the right information takes just a few seconds.

Click a category tab below to jump to the section you need, or type a keyword in the search box above.

All Account Payment Bonus Betting Games Security App
Account & Login

To open an account with 378bd, you need an active mobile number or email address and must be at least 18 years old. Registration is completely free and only takes a few minutes. Register Here।

Each person may only hold one account. Creating multiple accounts violates 378bd's policies and may result in the permanent suspension of all associated accounts.

On the Login page and click the "Forgot Password?" link. Enter your registered mobile number or email address and a reset code will be sent to you. Use the code to set a new password and log back in.

Yes, KYC verification is required to make withdrawals. You'll typically need to upload a photo of your national ID or passport. The process is quick and your data is kept fully secure.

Too many incorrect password attempts may temporarily lock your account. Wait a moment, then reset your password. If the issue persists, contact the 378bd support team — they'll get it sorted fast.
Payments & Transactions

378bd supports the most popular payment methods in Bangladesh:
  • BKash
  • Nagad
  • Rocket
  • Bank Transfer
  • Cryptocurrency (in select cases)
Check the payment section on the platform for the latest information.

The minimum deposit on 378bd generally starts from BDT 100, though it may vary depending on the payment method. The latest minimum limit is always displayed at the time of deposit.

Most withdrawal requests are processed within 15 minutes to 24 hours. Without KYC verification, processing may take longer. Bank transfers can take 1–3 business days.

378bd generally does not charge fees on deposits or withdrawals, though the payment gateway itself may apply its own charges. Full fee details are shown before each transaction.
Bonuses & Promotions

378bd offers a welcome bonus for new members. A matching bonus is available on your first deposit. Check the Promotions section on the platform for full terms and conditions, as offers may change from time to time.

Withdrawing a bonus generally requires meeting a Wagering Requirement — meaning you must place bets totalling a set multiple of the bonus amount. Each bonus has its own terms, so read the conditions carefully before accepting any offer.

With the 378bd referral program, when a friend registers and makes their first deposit using your referral, you earn a referral bonus. Visit the platform for full details on bonus amounts and terms.

Logged-in active members earn cashback based on their daily betting activity. Cashback is usually credited to your account automatically the following day. Your cashback rate increases as your loyalty level goes up.
Betting & Sports

378bd offers betting on over 100 sports, including cricket, football, tennis, badminton, basketball, and volleyball. Cricket and football are the most popular among Bangladeshi players. To learn more, On the Sports page View.

Yes, 378bd offers live betting. You can place bets on ongoing matches using real-time odds, with live scores and match statistics all available on the same page.

Once a bet is confirmed, it generally cannot be cancelled. However, a Cash Out option may be available in some cases, allowing you to settle your bet before the match ends. Cash Out may not be available on all bets.

The minimum bet on 378bd generally starts from BDT 10. Maximum limits vary by event and market, and are clearly displayed on each betting market. To learn more, Betting Guide View.
Games & Entertainment

In Fish Game, you shoot fish swimming across the screen to earn points. Bigger fish are worth more points. The game is fully mobile-friendly. On the Fish Game page to view full rules and start playing.

Bingo is a lottery-style, number-based game. Purchase cards and wait for numbers to be drawn at random — match the right pattern to win. 378bd Bingo features multiple rooms and prize tiers. On the Bingo page View Details.

If your connection drops during a game, it will generally attempt to reconnect automatically. If the session is lost, the outcome of any incomplete round is determined by the server. If you notice any discrepancy, contact the support team.

Yes, many games offer a demo or free play mode so you can explore without risking real money. Note that winnings from demo mode cannot be withdrawn — add funds to your account to win real rewards.
Security & Privacy

Yes, 378bd is a licensed gaming platform secured with 256-bit SSL encryption. Your personal and financial data is fully protected, and the platform undergoes regular security audits.

Go to Account Settings, open the "Security" section, and enable two-factor authentication. You can add an extra layer of protection via OTP to your mobile number or through an authenticator app. With 2FA enabled, unauthorized access to your account becomes nearly impossible.

378bd follows a strict privacy policy. Your information is never shared with any third party except where required by law. To learn more, Privacy Policy Read.

If you notice any unusual login activity or transactions, change your password immediately and enable 2FA. Then contact the 378bd support team — they will take prompt action to secure your account.
App & Devices

The 378bd mobile app is available directly from our App Page Available for download on both Android and iOS devices. Full instructions for downloading the APK file are provided on the App Page.

To install the APK on Android, you may need to enable "Install from Unknown Sources" — go to Settings → Security → Unknown Sources and turn it on. On iOS, the app can generally be installed directly.

Yes, the app and website share the same account. Your balance, bonuses, and betting history stay synced across all devices, so everything is up to date wherever you log in.

Yes, the 378bd app supports biometric login. If your device has Face ID or a fingerprint scanner, you can enable it from the app settings — no more typing your password every time.

If you can't find the answer you're looking for in this 378bd FAQ, don't worry. Our support team is available 24 hours a day, 7 days a week. Reach us via live chat or email — we typically respond within 2 minutes.

Quick Links
Contact Support
Live Chat 24/7 active, avg. response <2 min
Email Support [email protected]
Hours of Operation Monday–Sunday, 24/7
Platform Information

256-bit SSL Encryption

Licensed & Regulated

Following Responsible Gaming Policy

Important Policies
18+ Licensed Secure
Why Choose 378bd

Why 378bd Stands Out

Fast Payment Processing

Deposit and withdraw in minutes via bKash, Nagad, and Rocket. Fast, hassle-free transactions are one of 378bd's biggest advantages.

Mobile-Friendly App

Optimized for both Android and iOS. Enjoy fingerprint login, push notifications, and a smooth gaming experience.

24/7 Bangla Support

Get help in your language, any time. Our support team is available around the clock and ready to resolve your issues quickly.

Live Sports Betting

Live betting on cricket, football, and 100+ other sports. Make smarter decisions with real-time odds and live score updates.

Attractive Bonuses

Welcome bonuses, daily cashback, referral rewards — 378bd always has fresh offers for regular players.

Maximum Security

Your data and funds are fully protected through SSL encryption, 2FA, and regular security audits.

Get Started Now

No more waiting — join 378bd today

Got all your answers from the FAQ? Don't wait — register now and enjoy the full 378bd experience. Your welcome bonus is ready and waiting.

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