378bd Terms & Conditions — A Complete Guide to Using the Platform

These Terms & Conditions apply to the 378bd platform and all its services. By visiting the website, creating an account, or participating in any gaming or betting activity, you are automatically deemed to have read and fully agreed to these Terms & Conditions. If you do not agree with any of these terms, please do not use our platform.

378bd delivers a world-class online gaming and betting experience for players in Bangladesh. Our platform features Sports Betting, casino games, bingo, fish games, and much more. All use of these services is subject to the terms and conditions below.

We reserve the right to update these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes are made will be considered acceptance of the revised terms. We recommend checking this page regularly.

To register an account on 378bd, you must provide accurate and complete personal information. Creating an account with false details or operating multiple accounts is strictly prohibited.

Account Registration Requirements

• Applicants must be 18 years of age or older.
• Each individual may operate only one account.
• Your name, mobile number, and payment details must be accurate and up to date.
• Keep your password secure and do not share it with any third party.
• Transferring or selling your account to another person is strictly prohibited.

Account Verification (KYC)

To prevent fraud and protect security, 378bd reserves the right to verify your identity at any time. A national ID, passport, or other documents may be requested. Withdrawals may be temporarily put on hold until verification is complete.

378bd supports all major mobile banking methods in Bangladesh. Every financial transaction is secured with SSL encryption.

Important Withdrawal Rules

• Withdrawals can only be processed from verified accounts.
• Withdrawals must be made through the same method used for the deposit, to the same mobile number.
• Withdrawals are not permitted until the required wagering conditions for the bonus have been met.
• 378bd reserves the right to put withdrawals on hold in the event of suspicious transactions.
• Withdrawal requests are typically processed within 15 minutes.

378bd regularly offers exciting bonuses and promotions. Each bonus comes with specific terms that must be met. By claiming a bonus, you are considered to have accepted the applicable terms and conditions.

Welcome Bonus

A 100% welcome bonus is available on your first deposit, up to BDT 5,000. A minimum deposit must be made within the specified time to qualify for this bonus.

• The wagering requirement for the welcome bonus is 20x the combined deposit and bonus amount.
• If the wagering requirement is not completed within 30 days of receiving the bonus, the bonus will be forfeited.
• Each person is eligible to receive the welcome bonus only once.
• Any attempt to claim multiple bonuses from the same IP address or device will result in cancellation of all bonuses and accounts.

General Bonus Terms

• Winnings from bonuses cannot be withdrawn directly — the wagering requirement must be met first.
• Multiple bonuses cannot be active at the same time.
• If any bonus abuse is detected, 378bd reserves the right to take any necessary action.
• 378bd reserves the right to modify bonus terms and conditions.

All betting and gaming activity on 378bd is governed by specific rules. Violation of these terms may result in account suspension or permanent closure.

Sports Betting

• All bets are final and cannot be cancelled once confirmed.
• 378bd reserves the right to cancel any bet placed at incorrect odds due to a technical error.
• Betting using match fixing or corrupt insider information is strictly prohibited.
• 378bd is not liable for any bets affected by loss of internet connection during live betting.

Casino & Other Games

• All game outcomes are determined by RNG (Random Number Generator) technology — results are completely random and impartial.
• Attempting to influence game outcomes through software or any other method is strictly prohibited.
• Winnings may be voided in the event of a technical error.
• Detailed rules for all games, including Bingo and Fish Game, are available on the game page.

The following activities are strictly prohibited on 378bd. Violations of these terms and conditions will result in serious action.

• Account registration or gameplay by minors.
• Creating and operating multiple accounts.
• Using the platform for money laundering or any illegal transactions.
• Bonus abuse or bonus arbitrage.
• Use of hacking, malware, or any other technically harmful methods.
• Placing bets using match fixing or insider information.
• Encouraging or harassing other users.
• Spreading false information against the platform.

378bd is deeply committed to responsible gaming. We believe gaming should be a source of entertainment — it should never become a cause of financial stress or personal hardship.

• Deposit limit settings are available to all users.
• You can take a temporary break using the Self-Exclusion tool.
• In cases of suspicious behavior, 378bd may proactively reach out to offer assistance.
• To learn more about responsible gaming, visit our Responsible Play View page.

If you feel that gaming is getting out of your control, contact our support team immediately. We are always ready to provide the help you need.

378bd takes your privacy seriously and will never sell your personal information to third parties. For full details on how we collect and use your data, please refer to our Privacy Policy Available on the page.

• All data is protected through SSL/TLS encryption.
• Documents collected for identity verification are stored securely.
• Full details on our cookie practices can be found in our Privacy Policy.
• Information may be shared with third parties only when required by legal obligation.

378bd strives to provide uninterrupted service on its platform. However, there are certain circumstances where our liability is limited:

• Losses caused by internet disconnection or technical issues.
• Delays or issues on the part of third-party payment providers.
• Service interruptions due to unexpected server outages or scheduled maintenance.
• Any loss resulting from the user's own negligence or violation of the rules.

You may request to close your account at any time through our support team. Similarly, 378bd reserves the right to close an account for the following reasons:

• If any clause of the Terms & Conditions is violated.
• If evidence of fraud, money laundering, or bonus abuse is found.
• If your account has been inactive for an extended period (more than 12 months).
• When required to comply with regulatory authority directives.

If an account is closed and a remaining balance exists with no evidence of any rule violation, arrangements will be made to refund the balance.