Safe & Responsible Gaming

At 378bd Responsible Gaming — Your safety is our priority

Gaming should be a source of enjoyment, not distress. 378bd believes responsible gaming is part of a healthy lifestyle. We're here to help you set the right limits, recognize the signs of addiction, and build safer gaming habits.

18+
Age Verification Required
24/7
Support Available
100%
Voluntary Limit Setting
0 BDT
Self-exclusion is completely free

Is Gaming Causing Problems in Your Life?

If you feel that gaming is having a negative impact on your finances, family, or mental health, get help now. Use the self-exclusion or limit-setting options below — completely free and fully confidential.

What is Responsible Gaming and Why Does It Matter?

Responsible Gaming means enjoying gaming while staying in full control — financially, mentally, and in terms of time. At 378bd, we believe gaming is only enjoyable when it doesn't interfere with the rest of your life.

Online gaming and betting are growing rapidly in Bangladesh, and for some players this has led to excessive play. 378bd takes this issue very seriously. Our goal is not just to entertain, but to build a safe and sustainable gaming environment where every player stays healthy and happy.

The core principle of responsible gaming is simple — gaming is entertainment, not a source of income. If you ever find yourself playing just to recover losses, or feeling uneasy when you're not playing, those are early warning signs. Taking the right steps at the right time is the smart move.

All limit-setting and self-exclusion services on the 378bd platform are completely free and take effect immediately.

Recognizing the Signs of Gaming Addiction

Gaming addiction develops gradually and can be hard to recognize early on. The signs below are worth paying attention to — they indicate a problem, not a personal weakness.

  • You are repeatedly betting beyond your budget and continuing to play in an attempt to recover losses.
  • You are spending time on gaming that would otherwise go to family, friends, or work.
  • You've tried to cut back or stop gaming but haven't been able to.
  • You're taking out loans or hiding money from loved ones to fund your gaming.
  • You feel irritable, restless, or anxious when you're not playing.
  • You need to bet more than before to get the same thrill.
  • You're lying about or hiding your gaming from family.
  • Your eating, sleep, or daily routines are being disrupted.

Measuring Your Risk Level

Low Risk (1–2 signs)Casual Enjoyment
Moderate Risk (3–4 Symptoms)Caution Advised
High Risk (5+ signs)Get Help Now

Self-Assessment

Answer the following questions honestly. This is a preliminary screening tool only — it is not a substitute for professional medical advice.

1
Did you spend beyond your budget last month?
Yes — sign of a potential problem No — Good Control
2
Have you played more to make up for losses?
Yes — "chasing losses" tendency No — Healthy Behavior
3
Has gaming damaged your relationships with family or friends?
Yes — an important warning sign No — Balanced Lifestyle
4
Do you decide in advance how much time and money you'll spend?
Yes, always — great habit Never — Set Your Limits
5
Do you feel irritable or restless when you're unable to game?
Yes — consider speaking to a counsellor No — Stable Mental State

If most of your answers are "Yes", do not wait — contact our support team or use the self-exclusion feature right away.

How to Set Limits

On the 378bd platform, you are in full control of your own gaming limits. These tools are entirely optional and can be activated at any time.

1

Deposit Limit

Set a daily, weekly, or monthly maximum deposit amount. Once configured, it takes effect immediately. A 24-hour waiting period applies if you wish to increase it.

2

Bet Limit

Decide in advance the maximum amount in BDT you will wager per session. This helps protect you from taking on excessive risk in the heat of the moment.

3

Loss Limit

Set a maximum amount in BDT you are willing to lose within a given period. Once you reach that limit, your session will end automatically and you will not be able to continue playing.

4

Session Time Limit

Set a maximum number of hours you want to play each day. When the time is up, the system will notify you and give you the option to end your session.

5

Reality Check

At set intervals (e.g., every 30 minutes), you will receive a notification reminding you how long you have been playing and how much you have spent.

6

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. During this time you won't be able to place any bets, but your account will remain active.

Self-Exclusion Feature

If you feel a temporary break is not enough and want to stop playing for an extended period, use 378bd's self-exclusion feature. It is the most powerful tool available for responsible gaming.

  • Self-exclusion is available for 6 months, 1 year, or 5 years.
  • No promotional emails or advertisements will be sent while self-exclusion is active.
  • Your account balance remains fully secure and will be returned to you once the period ends.
  • Self-exclusion cannot be cancelled before the period ends — this is intentional by design.
  • Any attempt to open a new account during self-exclusion will be detected and blocked.

To activate self-exclusion, send an email to our support team or go to Account Settings and select the "Responsible Gaming" option to do it directly.

10 Golden Rules of Safe Gaming

  • Play for Entertainment Only — Do not think of gaming as a source of income.
  • Set Your Budget Before You Play — Only play with money you can afford to lose.
  • Respect Your Time Limits — Set a fixed time limit each day and stick to it.
  • Don't Chase Your Losses — Losing is part of the game; "chasing losses" is the most dangerous habit of all.
  • Take Regular Breaks — Make it a habit to take at least a 15-minute break every hour.
  • Don't Play When You're Tired or Stressed — Judgement is significantly reduced in this state.
  • Do Not Play Under the Influence — Alcohol or drug use impairs your ability to make sound decisions.
  • Tell Someone You Trust — Let a family member or trusted friend know about your gaming habits.
  • Do Not Share Your Account Details — Never share your login details with anyone, not even a friend.
  • There Is No Shame in Asking for Help — If you recognise a problem, reach out to support right away.

Protection of Minors

You must be 18 or older to open an account at 378bd. We verify age at registration, and identity verification through a national ID or equivalent document is mandatory as part of our KYC process.

If anyone under 18 lives in your household, make sure they cannot access your account. Keep your device locked with a PIN or password and always log out after each session.

Account Security
  • Use a Strong Password
  • Keep 2FA enabled
  • Log Out After Each Session
Device Security
  • Keep Your Device Screen Locked
  • Do Not Log In on Public Devices
  • Never Share Your Password

If you suspect that a minor is using your account, change your password immediately and notify our support team.

Responsible Gaming FAQs

No, activating self-exclusion will not affect your account balance in any way. Your funds remain completely safe, and you will receive a full refund once the period ends or when you submit a withdrawal request. Only placing new bets is restricted during self-exclusion.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 24-hour cooling-off period. This rule is intentional — to prevent impulsive decisions to deposit more in the heat of the moment.

Limits are normally set by the account holder. However, if a family member is concerned and wants to help, they are welcome to contact our support team. We will assess the situation and take appropriate action.

No. Your account will not be reactivated automatically when the self-exclusion period ends. You will need to contact our support team directly to request reactivation. A further 7-day cooling-off period will also apply.

Free counselling is available through Bangladesh's National Mental Health Helpline (16789). You can also reach out to the psychiatry department of your nearest medical college hospital. The 378bd support team can also guide you to the right resources.

If you set a reality check interval in your account settings (e.g., every 30 minutes), a message will appear on screen when that time is up, showing how long you've been playing and your total spend. You can then decide whether to continue or stop.

378bd's Special Features for Responsible Gaming

Smart Limits Dashboard

Manage all your limits — deposits, bets, losses, and session time — from a single dashboard in your account settings. View real-time status at a glance.

Gaming History & Analytics

View your complete gaming history at any time — how long you played, how much you deposited, and how much you won or lost. Transparency is the foundation of responsible gaming.

Promotion Opt-Out

Opt out of promotional messages at any time. During self-exclusion, we automatically stop all marketing communications.

Instant Account Freeze

Freeze your account temporarily whenever you feel the need — from 24 hours to several weeks. You can do this directly from Settings without contacting support.

Weekly Spending Report

A weekly summary of your gaming spending is sent to your email each week, so you can judge for yourself whether your habits need to change.

Dedicated Support Team

Our support team is trained in responsible gaming and available 24/7 to help. We're here to support you, not judge you.

Start Safe Gaming

Start Today with a Commitment to Responsible Gaming

Register at 378bd and access all our responsible gaming tools completely free. Set your limits, stay safe, and play with peace of mind.

18+ Gaming is for entertainment only. Play responsibly. Seek help if you need it.

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