Privacy & Security

378bd's Privacy Policy

Find out exactly how seriously we take the protection of your personal data. Read the 378bd privacy policy and play with complete peace of mind.

Last Updated: January 2026

Introduction and Purpose

378bd is a trusted online betting and gaming platform in Bangladesh. We believe your personal privacy is a fundamental right. This privacy policy clearly explains what information is collected when you use the 378bd platform, why it is collected, how it is kept secure, and what rights you have.

This policy applies to the 378bd website, mobile app, and all associated services. By using our platform, you are deemed to have accepted the terms of this privacy policy.

378bd never sells your personal information to third parties. Our privacy policy is fully transparent and user-friendly.

What Information We Collect

Various types of information are collected when you register and use the 378bd platform. This information is used to enhance your experience and ensure a safe gaming environment.

Personal Identification Information

  • Full name and date of birth (for age verification)
  • National ID or passport number
  • Email Address & Mobile Number
  • Current address and division

Financial Information

  • bKash, Nagad, or Rocket Account Number
  • Transaction History & Amounts
  • Bank account details (where applicable)

Technical Information

  • IP Address & Device Information
  • Browser type and operating system
  • Cookie & Session Data
  • Login Time & Activity Logs

How Your Information Is Used

378bd uses collected data only for specific, legitimate purposes. We do not collect unnecessary information, and we do not use collected data beyond what is required.

Purpose of Use Applicable Information Status
Identity Verification (KYC) Name, date of birth, NID Mandatory
Account Management Email, Mobile, Password Mandatory
Payment Processing Mobile Banking Information Mandatory
Fraud Prevention IP, Device, Login Logs Security
Personalized Offers Gaming History, Preferences Optional
Customer Service Improvement Chat logs, feedback Optional

Data Protection Methods

378bd uses industry-leading security technology to protect your privacy. Our security framework operates across multiple layers, ensuring your data remains safe under any circumstances.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): OTP or app-based verification is used at the time of login.
  • Encrypted Database: All stored data is kept in encrypted form.
  • Firewall Protection: An advanced firewall prevents unauthorized access.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Restricted Access Controls: Only authorized personnel may access specific data.

In the event of a security breach, we will notify the relevant regulatory authorities and affected users in a timely manner as required by law.

Cookie Policy

378bd uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

What Types of Cookies We Use

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preference and personalized settings.
  • Analytics Cookies: For understanding site traffic and usage. Optional.
  • Marketing Cookies: To display relevant advertisements. Optional.

You can disable optional cookies through your browser settings. Please note that doing so may limit certain features on the platform.

Data Sharing Policy

378bd never sells your personal information. However, limited data may be shared with trusted third parties in certain specific situations:

  • Payment Processor: Necessary information is shared with bKash, Nagad, and similar services to process transactions.
  • KYC Verification Services: With approved service providers for identity verification.
  • Legal Obligation: When required to comply with a court order or government directive.
  • Fraud Investigation: With regulatory authorities for the investigation of security breaches or fraud.

All third parties we share information with operate under strict confidentiality agreements. They are not permitted to use your data for any other purpose.

Your Rights

As a 378bd user, you have important rights over your personal data. We fully respect and uphold those rights.

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You may request correction of inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Portability: You can receive your data in a readable, portable format.
  • Right to Object: You may object to certain types of data processing.
  • Right to Withdraw Consent: You may withdraw your consent to optional data collection at any time.

To exercise any of these rights, contact our 24/7 support team. We will respond to your request within 30 business days.

Data Retention Period

378bd does not retain unnecessary data for longer than required. Our data retention policy is transparent and fully compliant with applicable laws.

Type of Information Retention Period Reason
Account Information For the lifetime of the account + 5 years Legal Obligation
Transaction Records 7 Years Financial Regulatory Compliance
KYC Documents 5 years after account closure Regulatory Guidelines
Cookie Data 30 Days – 2 Years (Depending on Type) Service Improvement
Customer Service Logs 3 Years Quality Control

Children's Privacy

378bd is an 18+ platform. We do not collect information from anyone under the age of 18, and we do not permit minors to open an account.

  • Age verification is mandatory at the time of registration.
  • If a user is identified as a minor, their account will be closed immediately.
  • If any personal data of a minor is collected inadvertently, it will be deleted immediately.

If you believe a minor is using our platform, please notify our support team immediately.

Policy Changes

378bd may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or via an in-platform notification.

We will provide at least 14 days' notice before any updated policy takes effect. Continued use of the platform after the new policy comes into force will be considered acceptance of the changes.

The "Last Updated" date at the top of the page always reflects the most recent revision. Copies of previous versions of the policy are available upon request.

Privacy FAQ

No, 378bd will never sell your personal information to third parties under any circumstances. Limited data may be shared only for specific services such as payment processing and identity verification, and in such cases strict confidentiality agreements remain in force.

Yes, you can request that your data be deleted. However, certain information — such as transaction records and KYC documents — must be retained for a specified period due to legal obligations. Our support team will provide you with full details on this.

Absolutely. 378bd never stores passwords in plain text. We use industry-standard bcrypt hashing, which means no one can access your actual password — not even our own staff.

Yes, every marketing email includes an "Unsubscribe" link at the bottom. You can also update your notification preferences at any time from your account settings. However, important account and security-related messages cannot be turned off.

Yes. In the event of a security breach where your data may be at risk, we will notify you within 72 hours via email or platform notification, along with guidance on the steps you should take.

How Secure Is Your Data at 378bd

Identity Protection

Your NID and personal information are stored with the highest level of encryption. After KYC verification, your documents are kept on secure servers and cannot be accessed by unauthorized parties.

Financial Data Security

All payment information, including bKash and Nagad, is secured using tokenization. Your bank or mobile banking PIN is never stored on our servers.

Local Data Storage

Data belonging to Bangladeshi users is stored on secure servers. We fully comply with local laws and the directives of regulatory authorities.

Zero-Knowledge Policy

Our staff cannot view your password or sensitive financial PINs. The system architecture is designed to prevent internal misuse as well.

Spam-Free Communication

Your email or phone number is never shared with advertisers. You can opt out of marketing messages at any time — no hassle involved.

Full Control in Your Hands

View, correct, or request deletion of your data at any time through Account Settings. At 378bd, you own your data.

Get Started Now

Join a Safe and Trusted Platform

Your data is fully protected at 378bd. Register today and step into the exciting world of Sports Betting, casino, bingo, and fish games.

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